Orders

giftbox

I’m currently taking all orders directly, please get in touch at julia.benning@live.co.uk

Payment
Payment can be made via Bank Transfer, PayPal, cash or cheque.

Please note for a piece made to order please allow 2 weeks.

UK Shipping
Within the UK packages are sent via Royal Mail recorded, price confirmed when purchasing.

International Shipping
Please contact me for shipping cost. Please note purchaser is liable for any relevant taxes.

Refunds and Exchanges
I hope you will be happy with your order, however if for any reason you are not, please let me know as soon as you can by email.

Under EU law you have the right to cancel your purchase within 14 days of receipt of your order.

If you change your mind, I will refund or exchange goods within 14 days of the item being returned to me in its original condition. This will include your original postage costs but NOT returns postage. Please obtain proof of postage when returning an item, I would recommend returning by recorded delivery.

If you are not happy with an item because it is damaged or faulty, please notify me immediately. Upon return I will refund the original item price and postage costs.

Please note all sales are subject to UK & EU Law